Play Responsibly
What is responsible gambling?
Responsible gambling means providing a safe and supportive environment where potential harms are minimized and people make informed decisions about gambling. It requires collective action from individuals, communities, the gambling industry, and government.
What is problem gambling?
Problem gambling involves difficulty in controlling money or time spent on gambling, leading to negative outcomes for the individual and others.
While gambling is entertainment for many, for some it can lead to financial or personal hardship. ozlottpot.com is committed to promoting safe play and encourages users to seek help if needed.
Gambling Assistance
If you or someone you know needs support, contact Gambling Help at 1800 858 858 or visit www.gamblinghelponline.org.au.
For services in your state: Find local support.
Self Assessment
- Take a quiz with the Self-Assessment Tool.
- Calculate your spending with the Gambling Calculator.
Customer Support
Need assistance? Contact our ozlottpot.com team for help. You can:
Spend Limits
- Set spend limits in your Account.
- Requests to increase limits may require a waiting period.
- Need help? Contact our support team.
Self-Exclusion
- Request a 12-month self-exclusion by contacting support.
- Unplayed tickets will be refunded.
- Accounts must be ID-verified for prize withdrawal.
- Receive a confirmation email upon exclusion.
- After 12 months, you may request account review.
Opt-out from Marketing
You can opt out of marketing communications by contacting our support team. Self-excluded members are automatically opted out.
Lottery Odds
Lottery odds are available on each game's play page. Learn more about odds at our Help Centre.
ID Verification
ozlottpot.com prohibits under-18 participation. Verification is mandatory to maintain a secure environment.
Accounts not promptly verified may be closed, and winnings withheld until verification.
For state-specific ID rules: Learn more.
Protecting Minors
- Keep login details private.
- Always log out after use.
- Use parental controls on devices.
- Educate minors about gambling risks: Learn more.
Responsible Gambling Code of Practice
ozlottpot.com follows all relevant state and territory legislation and Codes of Practice.
More information:
